FAQs
Product Care
- Always remove jewelry before swimming, bathing, doing household chores, or using abrasive cleaners.
- Applying beauty products such as perfume, hairspray or deodorant before wearing jewelry as certain chemicals in these products may damage the finish.
Shipping policy
Where do you ship to?
- Free shipping on U.S. orders on $39.99+.
- If a customer wishes to expedite shipping through another carrier and or service, additional charges will apply.
- International shipping available upon request - please contact info@divinenn.com.
How long will my order take?
- Order processing takes place during normal business hours, Monday through Friday. please allow 1-2 days for processing.
Returns and exchanges
All returns must be authorized by email first. Please contact us at info@divinenn.com and write DIVINE NN RETURNS along with your Order # in the subject line of your email. Divine NN will acknowledge your notification via email.
Please read our return policy and send the merchandise to:
DIVINE NN Returns
7025 CR 46A Suite 1071-160
Lake Mary, Fl 32746
When the goods are received in an original and resaleable condition, we will refund the purchase price to you within 10 days of the receipt of the returned goods excluding shipping. Please note, the cost and safe return of the goods is your responsibility and must arrive within the specified return policy window. A full refund will be issued to the original payment method used to place the order following the successful return processing of original condition merchandise. (See definition of original condition above under our return policy.)
Please note that we are not responsible for the return postage and are not responsible for any shipments lost or liability for packages damaged in transit back to us. Therefore, packages must be traceable, insured, and must require a signature upon delivery (e.g., DHL, FedEx, UPS, registered mail). Clearly, indicate on the outside of the package, "RETURNED GOODS." This will prevent any customs charges being added for international orders. Please note that any import duty incurred by us will be deducted from your refund as we are unable to refund any shipping, custom taxes, etc. Divine NN reserves the right to refuse unauthorized returns or any return that does not meet these terms and conditions. Refused returns will be returned to the sender at the client's expense.
WHAT ABOUT SALE ITEMS?
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
What are the 99 names of the Divine?
In the Arabic world, the spiritual Divine goes by many different names. The Compassionate, the Peaceful, the Strong – these are just a few of the adjectives we use to honor the force of spirituality. By drawing on these attributes with positive affirmations and grounding ourselves with a physical object, we can hope to harness these hallowed characteristics for ourselves.
Our unique collection features pendant necklaces inscribed with Arabic to English translations of these 99 names.
What is an affirmation necklace?
An affirmation necklace is a spiritual object which does more than just accessorize. Our collection seeks to awaken the souls of those who wear them with powerful affirmations carved right onto the pendant itself. It’s a tangible talisman to hold when you need to ground yourself within your assertions and draw on your feminine energy for growth, empowerment and awareness.
How does it work?
Your positive affirmation necklace comes complete with a card, which helps you understand exactly how to use it, and the meaning behind the inscription. Each card contains an English explanation and translation of the Arabic affirmation, with a short phrase for you to repeat while you hold the pendant close to your heart. You will also find a meditation link and question for self-reflection on the card, helping you broaden your spiritual sojourn into the art of affirmation.